An up-to-80% solution leads to high return on spending. In this case, work performed is necessary and sufficient to get the expected results. On the other hand, an over-80% solution leads to diminishing returns on spending. This is when the work performed often creates complexity and reduces flexibility.
80% solutions are specially adapted to fast changing markets, as they provide flexibility and help optimize the balance between labor and systems. By addressing the remaining 20% through skilled and flexible employees, a business can adapt quickly to any change in market requirements. Selective use of automation reduces technology costs, eliminates over-design, and provides a motivating work environment.
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